CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN TERMS

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GENERAL:

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1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

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2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased.

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3. Shipping/shipping costs, which are the cost of shipping the product, will be paid by the seller.

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4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

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5. In the event that the sale of the purchased product becomes impossible, the seller has to notify the buyer in writing within 3 days of learning about this situation. The total amount collected within 14 days after written notification must be returned to the Buyer.

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IF THE PRICE OF THE PRODUCT PURCHASED IS NOT PAID;

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6. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
SHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:

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7. After the product is delivered, if it is determined that the credit card to which the buyer has paid is used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer shall pay the shipping cost of the product subject to the contract within 3 days to the SELLER. must be returned to the SELLER.

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IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS;

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If the SELLER cannot deliver the product subject to the contract in due time due to force majeure situations that develop beyond the will of the parties, are unpredictable and prevent and/or delay the fulfillment of the obligations of the parties,

It accepts, declares and undertakes that it will notify the BUYER. The BUYER also has the right to demand from the SELLER the cancellation of the order, the replacement of the product subject to the contract with its precedent, if any, and/or the delay of the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, the product amount is paid to him in cash and in full within 14 days in the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER may take 2 to 3 weeks on average to reflect the amount returned to the credit card by the SELLER to the BUYER's account by the bank. accepts, declares and undertakes that it cannot be held responsible.

BUYER'S OBLIGATION TO CONTROL THE PRODUCT;

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8. The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo / shipping company. The received goods/services shall be deemed to be undamaged and intact. The BUYER has to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. Invoice must be returned along with the product.

RIGHT OF WITHDRAWAL

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Underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire The goods determined in other markets, prepared as Special sizes and Special cuts and included or not included, but completely prepared in accordance with the special request of the BUYER, after the delivery to the BUYER, if the package is opened by the BUYER, the products that are not suitable for health and hygiene are to be returned. , Products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, Services performed instantly in the electronic environment or intangible goods delivered to the consumer instantly, and audio or video recordings. , In accordance with the Regulation, it is not possible to return books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER.

APPLICATION AND RETURN OF DEFECTIVE PRODUCT

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If the BUYER thinks that the product delivered to him does not comply with the qualifications declared and committed by the SELLER on the SITE in terms of quality, size and general characteristics, he/she makes a written application to the SELLER for the DEFECTIVE PRODUCT. The SELLER approves or rejects the BUYER's application for a DEFECTIVE PRODUCT in writing by checking the product sold on site or on the technical drawing or sample to be requested from the BUYER. If the SELLER accepts the return of the goods, and if the BUYER is a legal entity, the DEFECTIVE GOODS must be sent together with the return invoice issued by the institution. DEFECTIVE PRODUCT returns, invoices of which are issued on behalf of institutions, cannot be made unless a RETURN INVOICE is issued.